Telus customer service Things To Know Before You Buy

Telus customer service Things To Know Before You Buy

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Car-advise can help you speedily narrow down your search engine results by suggesting possible matches when you variety.

Also, our telephone line to the house came down in the windstorm the other night, as did our neighbors. We do not utilize a landline any more, nevertheless the cable is in the road and however connected on your house conclusion. I recommended that they just clear away it fully. They claimed as I didn't have an Lively landline, they might not send out a technician out to wash up the wire in the midst of the highway.

Indeed I attempted chat and bought linked by using a Dwell particular person but they advised me I had to simply call. Undecided exactly what the representatives about the chat can assist with.

Have you ever tried utilizing the net Chat? Log on to My TELUS and also the the Chat icon might be at the decrease ideal from the window. Reply the questions on what type of support you require then retain replying to your bot with "I want to speak to an individual" right until the bot presents up and passes the Chat to anyone.

I still left Rogers to come to Telus mainly because I thought while in the promise of better service and fair remedy, but this knowledge has become something but.

You'll then get a text message when the agent responds, and you will abide by up at your earliest comfort.

  I was not telling but making an attempt to talk to him nevertheless he obtained mad and hung up.  This can be absurd and extremely Awful customer service.  I are going to be pulling my two strains from Telus . If This is actually the customer service customers are having from the reps than you should resource it elsewhere.  I have been with Telus for approximately fourteen yrs and It can be rather unhappy that it has arrive at this . Thinking about these threads and comments still left by others it appears I'm not the only real one.  

• I spoke to many brokers, which include Maria and Regal, who couldn't present clarity or escalate my situation as requested.

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The hrs they've got usually are not Doing the job nicely with my function and caring for an elderly relative hectic schedule. I also chatted Nevertheless they informed me I really need to get in touch with in. 

Note: if The subject isn't still included by TELUS Specialist Messaging, You will be offered by using a callback selection.

The TELUS team acknowledges that our operate spans many Territories and Treaty locations and we are grateful for the standard Knowledge Keepers Telus customer service and Elders who are with us these days, those who have gone just before us and the youth that encourage us.

That is a enormous squander of time and only results in an incredibly disappointed customer before they get to speak to the CSR and now the CSR has to cope with an presently stressed for their limit customer.